Help & Frequently Asked Questions

Here we provide an index to our various information pages and other common questions. If you still do not find the answer you are looking for, please give us a call at 1-800-889-9121 (Canada-wide) or (905) 804-1731 (greater Toronto area and USA). You can also send us your question or comments via our Feedback Form.

Information Pages 

	Payment & Pricing Get details on the pricing of our products, taxes and how you can pay when shopping with us.
	Shipping & Returns Find out how and where we ship your order and what to do if there is a problem with an item you received.
	Privacy & Security Learn how we protect your identity and personal information when using our online store.
	About Us Get to know a little about our company's history and who you would be dealing with.

Other Frequently Asked Questions

Following are other common questions that are not covered in the information pages. Just click on the question to view our answer. 

Are all the products you sell shown in the online store?

Most of the products we offer are shown on the online store. Currently, the only products we do not list on the online store are those in our frozen foods category as well as a small number of products which are not available for shipping.

Can you send an order to someone as a gift from me?

Yes. We accept orders from one person for shipment to another as a gift. This service is also available to persons in Ireland and the UK who want to send a gift to someone in Canada and the USA. Get more details by clicking here.

Do you have a 'real' store that I can visit or do you only offer online shopping?

We have a traditional 'bricks and mortar' store in Mississauga, just west of Toronto, as well as our online store. For directions and hours of operation for our retail store, please click here.

Do you offer wholesale or trade pricing?

Currently we do not offer trade or wholesale pricing.

• All prices shown are in Canadian Dollars.
• Minimum online order requirement of $30, excluding shipping and taxes.
• Pricing and availability subject to change without notice.